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Terms and Conditions

Terms and Conditions

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.



The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.piercesales.com. The collective work includes works that are licensed to www.piercesales.com. Copyright 2003, www.piercesales.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.piercesales.com or purchasing www.piercesales.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.piercesales.com or to purchase www.piercesales.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.piercesales.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.



All trademarks, service marks and trade names of www.piercesales.com used in the site are trademarks or registered trademarks of www.piercesales.com


Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, www.piercesales.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. www.piercesales.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. www.piercesales.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability

www.piercesales.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if www.piercesales.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors

In the event that a www.piercesales.com product is mistakenly listed at an incorrect price, www.piercesales.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www.piercesales.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www.piercesales.com shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by www.piercesales.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.



www.piercesales.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to www.piercesales.com.



Your use of this site shall be governed in all respects by the laws of the state of Texas, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of www.piercesales.com products) shall be in the state or federal courts located in Clay County, Texas. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of www.piercesales.com products) must be commenced within one (1) year after the claim or cause of action arises. www.piercesales.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. www.piercesales.com may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a www.piercesales.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer

www.piercesales.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, www.piercesales.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, www.piercesales.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www.piercesales.com in its sole discretion.



You agree to indemnify, defend, and hold harmless www.piercesales.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links

In an attempt to provide increased value to our visitors, www.piercesales.com may link to sites operated by third parties. However, even if the third party is affiliated with www.piercesales.com, www.piercesales.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of www.piercesales.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, www.piercesales.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


Payment Terms

All payments are to be made to Pierce Sales atour place of businessin Henrietta, Clay County, Texas. We accept cashier's checks, money orders, bank transfers, Visa, MasterCard, Discover and American Express. All mailed checks will be sent for direct collection prior to order being shipped.



All orders are shipped FOB from Henrietta, Texas. We DO NOT ship COD.  Prices and discounts are subject to change without notice. Orders accepted with the understanding that price and discounts prevailing at the time of shipment shall apply. All rates given by our website should be regarded as estimates only. In the unlikely event the shipping charges differ from what you were shown we will contact you before shipping the product. This includes, but is not limited to, situations where an item shows a zero amount for shipping but there are no promotions or discounts specifically applying to that order. 


Special Delivery

Most orders received before 2:00 pm CST are shipped the same day.  However, if your order is urgent, please contact us to confirm shipping and product availability.  Some products may require additional processing time to ship which will be noted on the product page or one of our representatives will contact you with further information.  



No returns are accepted without prior authorization. Please contact a sales representative for authorization. Upon authorization, returns must be shipped freight prepaid and may be subject to a 15% restocking fee. Do not send returns COD as they will not be accepted. No returns will be accepted without prior authorization from one of our support representatives.



Claims for breakage or damages must be made to the carrier. We, the shipper, cannot file a claim for purchasers. When placing an order with Pierce Sales, the terms and conditions of payment, shipping, delivery and claims, create an agreement between the purchaser and Pierce Sales. The agreement is to be performed in Clay County, Texas. Pierce Sales is not responsible for, and has no liability for, damage in shipment, during assembly, installation, erection, or that arising from accidents, abuse or improper operation of goods, equipment or merchandise.


Pierce Arrow Limited Warranty

Pierce Arrow Inc. warrants to the original purchaser only (whether a wholesale, OEM or retail customer) that the goods, equipment, and merchandise manufactured by Pierce Arrow are free from defects in material and workmanship. The Pierce Arrow limited warranty on parts covers such items for a period of one year on mechanical and electrical from the date of shipment by Pierce Arrow. All warranties cover only the product or product parts, and are nontransferable.



Pierce Arrow must be notified promptly in writing about the defect before any means of repair have been made. The merchandise must be delivered by the purchaser to Pierce Arrow in Henrietta, Texas at the purchaser's expense. Pierce Arrow reserves the right to repair or replace the merchandise proved to be defective. The purchaser is responsible for the cost of repairs made by Pierce Arrow if the repairs are not covered by the Pierce Arrow warranty.



The Pierce Arrow warranty does not cover normal maintenance of parts including but not limited to: wear pads, bushings, mud flaps, fender flares, light bulbs, oil filters, oil leakage, wire rope and remote holdings. Nor does the warranty cover any change or defect due to accident; misuse; improper; inadequate or unauthorized repair; failure to provide maintenance or uses for which the equipment was not intended; and normal deterioration due to weather or road conditions. Reference the owner's manual for safety, installation, operation and maintenance guidelines.

The warranty does not cover or include the cost of labor, transportation, shipping damages, claimed down time, loss of profit or goodwill, or any other special, incidental, indirect, or consequential damages, concerning or related to any product or part, whether based upon negligence, strict liability, breach of contract, breach of warranty, misrepresentation, or any other legal theory.

Merchandise sold by Pierce Arrow, but not manufactured by it, is not warranted by Pierce Arrow and is subject to the manufacturer warranty only. The manufacturers warranty is available upon request.

Pierce Arrow makes no warranty, expressed or implied, to finished products manufactured or supplied by other manufacturers, and supplied from Pierce Arrow to the purchaser, including but not limited to, any vehicle to which our products is affixed to, and any accessories. 

Merchandise manufactured by Pierce Arrow is not designed or intended for the movement of people and are not to be used in the operation of elevators or other improper uses. Any improper use of the product may void the warranty. 

All warranties cover only the product or product parts, not labor costs, transport costs nor the installation or removal or the product. 




Copyright 2017 Pierce Sales. All Rights Reserved.
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